Carbon Monoxide poisoning kills always use a Gas Safe registered installer it is for your Safety

 

Registered in England and Wales No 5463888

VAT Registration 902 8247 36

© 2010 Durham Heating Ltd

 

01388 815506

0759 1623466

For your no obligation quotation call:

We also understand that the price has to be right to win work, however, our pricing policy is to recommend and quote only for well established  known brands of equipment that have a proven reliability plus excellent technical support and after sales service.

 

Quality & Warranty

We do not ask for any advance payment on any work that we win, in fact, we only ask for payment once you the customer are 100% satisfied with our quality of work, that’s how confident we are .

 

No job is complete until the paperwork is done, this includes completing Benchmark Documentation for Manufactures Equipment etc. We complete all the required documentation prior to handing over any installation to the customer.

 

We notify CORGI for Plumbing and Ventilation works  and GAS SAFE for Gas works

We provide CORGI Workmanship Warranty on all notifiable work that we have undertaken, this provides you the Customer with the added comfort that any workmanship defects found within 6 years after the original work has been completed will be fixed. Please note that this does NOT include normal wear and tear of the system, nor does it include replacement/repair to any component of the system after the initial manufacturers warranty/guarantee has expired, it covers WORKMANSHIP DEFECTS ONLY.

 

 

 

 

 

Once we notify CORGI and GAS Safe that we have completed the works, CORGI/Gas Safe on receipt of this notification, a Building Regulations Compliance Certificate will be sent to you direct this will also identify that you are covered under the warranty. Contained within the Certificate is the required information on how to claim under the warranty scheme.

 

 

 

 

 

Manufacturers Warranties are separate to the above and are stated on the manufacturers documentation and are subject to conditions as stated.such as annual boiler servicing.

 

 

 

 

 

We fully understand that long-term customer relationships are built on delivering a quality product at the right price and maintaining an after sales & support service.

 

Let’s face it, customer recommendations are probably the major contributor to the success of any service company.